Replacementmwashing machine due to technical faults

Moira from Miramar

So, I am posting this more as a funny story rather than anything else. After a lot of research we brought a brand new washing machine from a reputable popular appliance store.

After only a couple of months it started having problems. We contacted the store and after three months, at first the sote manager said the brand we bought "doenst work on wooden floors" OMG really?. As you would expect I did say to her that nearly every house in NZ has a wooden floor. I wont go into the discussion after that it was nonsense.

A month after their contracted appliance service provider contacted us asking us the probem. Then after a couple more months they came to look at the machine. The repairman said he couldnt see what the problem with it was as everything he looked at showed it to be a brand new machine. He said that even though he didnt see a problem he would replace some parts, which he did a month later. After a week nothing had improved. So we contacted the popular aplliance store and told them nothing had improved.

Then the manager said " The problem is the machine doesnt work on wooden floors!!

I was rolling on the floor seriously!!

Regardless they are replacing it still but still saying the machine is fine if not on wooden floors.

CLASSIC