Back
Posts by Water Utility Consumer Assistance Trust
2155 days ago

Struggling to pay your Watercare bill

The Team from Water Utility Consumer Assistance Trust

The Water Utility Consumer Assistance Trust provides financial support to residential customers of Watercare Services Ltd who are struggling to manage their water and/or wastewater costs. It is a charitable trust that receives funding from Watercare. The Trust can assist home owners and tenants (as long as there is a debt to Watercare and not the property manager or landlord).

The Trust is able to assist by setting up a payment plan to cover ongoing monthly Watercare invoices (the payments are made direct to Watercare) and the Trust is able to write off some, or all of the debt. The Trust also provides information on ways to save water, how to carry out a leak test, and other water saving incentives.

We have a website where an application form can be downloaded (www.waterassistance.org.nz) , and also have a Facebook page (Water Utility Consumer Assistance Trust). An application form can be emailed or posted (email: info@waterassistance.org.nz or send message via Facebook)

More messages from your neighbours
3 days ago

Poll: Are Kiwis allergic to “exuberance”? 🥝

The Team from Neighbourly.co.nz

In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”

We want to know: Are we really allergic to showing our excitement?

Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.

Image
Are Kiwis allergic to “exuberance”? 🥝
  • 41.5% Yes
    41.5% Complete
  • 33.7% Maybe?
    33.7% Complete
  • 24.8% No
    24.8% Complete
581 votes
2 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

Image
24 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

Image