Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.3% Yes
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46.7% No
Sunday Christmas Market @ Reyburn House Town Basin
Sunday 14 December · 9:00AM – 2:00PM
Reyburn House, Town Basin, Whangārei
Get ready for a festive day out at our Sunday Christmas Market!
Wander through a wonderland of arts, crafts, handmade gifts, delicious food, and unique local shopping—perfect for those last-minute Christmas presents or a special treat for yourself!
- Dog Friendly – Bring your furry friends along
- Free Parking
- Free Entry – Everyone welcome!
Whether you're supporting local makers, enjoying the holiday atmosphere, or just looking for a relaxing Sunday outing by the water, this is the place to be.
Location: 17–30 Reyburn House Lane, Town Basin, Whangārei
Come and celebrate the magic of the season with us! ✨
See you there!
Poll: Over summer, how do you reclaim your sense of home in Northland?
When tourists take over the streets and parking disappears, where do you find your calm?
Or is summer’s hustle something to enjoy rather than escape?
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80% I enjoy the summer hubbub!
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20% Please, give me some peace
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0% I escape the region during summer
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