Burst water main Link Road, Newlands, water outage
UPDATE 3.14pm: ⚠Burst water main Newlands - REPAIRED⚠
Our team has completed the repair and service has been restored.
Please run a cold tap until the air pockets and cloudy water have been cleared (this could take a few minutes). Hot water taps, dishwashers and washing machines should not be used until the air pockets have been removed from the pipes.
Please note speed restrictions will be in place until the sealing work has been completed to the road tomorrow (23/11).
Thank you once again for your patience and sorry for the inconvenience.
UPDATE 1.40pm: ⚠Burst water main Newlands ⚠
The repair to the water main is quite complex and the estimated time is now 4pm for full service to be restored. We appreciate everyone's patience and apologise for the inconvenience and interruption to your Sunday.
UPDATE 9.15am: ⚠Burst water main Newlands ⚠
A bulk water tanker is available onsite near 24 Link Road, if you wish to bring any bottles or containers to fill up water. The tanker will drive up and down the lower point of Link Road and into Brindle Way to see if anyone needs water. Anyone from 24 Link Road to Kenmore Street will have to come down to meet the tanker as truck will not be able get to these properties due to the construction site.
Buses are being diverted down Glanmire Road.
The team has confirmed the water shutdown to be affecting properties within Link Road and Brindle Way subdivision as per the map below. Service is projected to be restored at 2:00pm if all goes well.
⚠Burst water main 12 Link Road Newlands closes road⚠
A burst 150mm water main at 12 Link Road, Newlands has created a significant hole in the road and the road is now closed to all traffic including buses. Unfortunately this has also affected water supply to 100 houses. We have a bulk water tanker on site to assist affected residents with water supply.
At this stage, the estimated time to repair is approximately six hours.
The affected area is shown on the map below. Update, affected properties within Link Road and Brindle Way are shown in the second map with 'blue' lines as per below.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10% Yes! New Year, New Me
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16.9% Yes - but I rarely stick to them
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73.1% Nah - not for me
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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