Wastewater discharge - Martinborough Wastewater Treatment Plant
An ongoing issue at the Martinborough Wastewater Treatment Plant has again resulted in a discharge of partially treated wastewater into the Ruamahanga River. This occurred on Monday 27 January between 9.20am and 11.30am.
Wellington Water is sorry that this has happened again and for the delay in reporting the issue to the Council. Action is now under way to get in front of this issue and to improve protocols in communicating to both Council and customers.
Although discharging treated wastewater to the river is a consented activity under the right conditions, when the river is low these types of discharges are invariably a breach of resource consent.
The Martinborough Wastewater Treatment Plant will have a review in order for potential points of operational failure to be identified ahead of time; this work has been prioritised for the next few days.
This discharge event and the previous one involved issues with the irrigator, which meant that discharge to adjacent land didn’t happen. With the storage ponds being full and no discharge to land possible, the designed contingency is discharge to the river, which we know is unacceptable.
Authorities at Regional Public Health and Greater Wellington Regional Council as well as iwi and community liaison group representatives have been notified.
The first incident occurred between 9.45pm on Tuesday 14 January and 10am Wednesday 15 January 2020, this resulted in 90,000 litres of partially treated wastewater discharged to the Ruamahanga River.
This latest incident resulted in 100,000 litres of partially treated wastewater discharged to the river, as well as 300,000 litres of fully treated wastewater.
Due to the dilution factor in the river, it’s understood that public health and recreational water user risk from all discharges was negligible.
However, Wellington Water is committed to doing better with how wastewater discharges enter the environment and are working on options for this. A full incident response and investigation of the outcomes of this work will be released when completed.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
-
10% Yes! New Year, New Me
-
16.9% Yes - but I rarely stick to them
-
73.1% Nah - not for me
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
Loading…
