1545 days ago

The Impacts of Climate Change on Insurance costs

Climate Insights

Our homes can be our greatest investment and protecting our homes against climate change has become more important than ever.

Our changing climate poses risks to our natural and built environments. Swiss Re in a global analysis of insurance risk said to “expect climate risks to raise global property premiums by 33-41% between 2020 and 2040”. The potential increase was deemed a direct consequence of our changing climate.

Our Climate Insights property report provides easily understood information on change to risks for your current or a future property. The report includes robust and actionable information for residential property owners, tenants and investors to enhance their property’s climate resilience.
Find out more

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More messages from your neighbours
21 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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9 days ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9.5% Yes! New Year, New Me
    9.5% Complete
  • 17.1% Yes - but I rarely stick to them
    17.1% Complete
  • 73.4% Nah - not for me
    73.4% Complete
1236 votes
8 hours ago

Update to Neighbourly members on data breach 06/01/2025 8am

The Team from Neighbourly.co.nz

Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.

As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.

We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.

This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:

- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.

Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.

We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.

If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.