Council services and facilities at Alert Level 2
Under Alert Level 2, most of Council’s services and facilities have returned to normal operations, but contact tracing, mask wearing and some restrictions will be in place to keep staff and the community safe.
To keep everyone safe when visiting any of our facilities or venues under Alert level 2:
😷 Wear a mask if you are 12 years and over – unless you hold an exemption from the Ministry of Health COVID-19 website. You can remove masks to eat and drink, and when exercising or swimming.
🤳 Scanning or signing in is a condition of entry for all Council facilities and venues. This applies to visitors, contractors and couriers entering our spaces.
↔️ Most sites will need to limit the number of visitors to provide 2-metres social distancing for them – please follow the signs and guidance of our staff.
💛 Please follow the guidance of our staff and signage to keep everyone safe when sharing our spaces.
As the Health Order we are following has not been released by central government, this guidance may be subject to change.
For more information on our services and facilities during Alert Level 2, visit our news channel, Our Wellington: wellington.govt.nz...
#OurWellington #TōTātouPōneke
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10% Yes! New Year, New Me
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16.9% Yes - but I rarely stick to them
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73.1% Nah - not for me
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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