Customer service
Today I took my Mako Battery drill into the Rangiora Warehouse as one of the batteries was faulty. Customer Service lady said no problem just go and get another drill off the shelf. OH, no more on the shelf. I asked a storeman if there was another on top of the shelves or in the store. Oh no. He said that there were 2 that had been returned so he came to the counter with me, had a play with my drill and took it away with him and came back with another battery and the drill working. Meanwhile the lady had ordered a new one for me and said it would be in by Friday. I asked if I could take mine home and use it till Friday so I could finish the job, a bit of reverse paper work and I took my drill home. The lady said to bring it back on Friday and collect the new replacement drill.
NOW THAT IS REAL CUSTOMER SERVICE as far as I am concerned. I have always been happy with the Rangiora Warehouse service.
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.8% Yes! It's better to regift what I don't need
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20.2% No. It's the thought and effort that matters
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Christmas Spirit
Went to New World Christmas Eve brought some groceries and as I went to pay a
very kind Lady behind me in the queue reached out and paid for my purchase.
The world still has some wonderful people in it even in these troubled times.
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