Get to know your customers in 2022
Hi Neighbour,
How well do you know your customers? That might seem like a redundant question but let’s dig a little deeper.
Do you know their age? Their income? The values that resonate with them? Where do they live? Do they have a family? How do they like to spend their spare time?
As you answer these questions (and as many others as you can come up with) you’ll start to build clear customer personas that will help you tailor the experience you provide to fit the needs of your customers.
We’ve got a whole series of bite-sized videos on customer personas and customer experience waiting for you over on our website, so if 2022 is the year you take your business to the next level head on over and get started today!
The Team at Digital Boost
Advice please, declined house insurance cover
Looking for advice please. Has anyone had any issues reinsuring their homes. Our current house insurance went up by 11.5%, so I decided to get another quote. At the end of a very long phone with Tower, they declined to insurance us, saying our property is a landslide risk. I'm on Wyndham Road in Pinehaven. While the house is up off the street, the house itself and backyard are on the flat part of our section. Now - in the interest of full disclosure - I'm going to have to tell our current insurer too. I've rung the Council to see if they've updated their hazards mapping - and they said the only update has been to the Pinehaven Overflow. Have lived in this house since 2003, and insurance has never been an issue till now. TIA
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.1% Yes! It's better to regift what I don't need
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20.9% No. It's the thought and effort that matters
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