Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.4% Yes! New Year, New Me
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20.8% Yes - but I rarely stick to them
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68.7% Nah - not for me
Possessions sold as one lot
Morning everyone 😊
I am wanting to sell our mother's possessions as one lot and not individually; ive heard there are people who do this. .
Does anyone know of someone or where I might start?
Shame on You!
This is what greeted workers at Brookfield Sallies yesterday morning. All of it looks like it should have gone straight to the tip, which is what the Sallies will now have to pay to do. Surely whoever does this has no conscience. The Sallies do an amazing job of helping people in times of need and they don't need to be spending any money they receive on doing your dirty work, especially at this time of year.
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