1675 days ago

Taupō customer experience among best in the country

Darren Petry from Taupō District Council

Taupō District Council has been named one of the top council’s in the country for customer experience.

The council’s customer services team took out second place in the Customer Experience Award, presented as part of the 2019 Association of Local Government Information Management (ALGIM) Spring Conference.

The awards were judged on a mystery shopper's experience that anonymously assessed customer services and responses.

Head of communications and customer relations Lisa Nairne said the award confirmed the team’s commitment to excellent customer service.

“The community is always at the forefront of everything we do and to be recognised so highly – out of 78 local authorities across the country – is a great achievement.”

Image
More messages from your neighbours
5 hours ago

You can help grow the Waikato Community Rugby Fund

The Team from Momentum Waikato

Waikato Rugby celebrated 100 years of service to the community in 2021, but due to the pandemic the long-planned celebrations were not held until late 2022.

A highlight was a black-tie event at GloBox Arena at Claudelands where over 300 people enjoyed a wonderful night of reminiscence, remembrance, reconnection and reflection on what our national game means to the Waikato.

Many people put a lot of work into making the evening a massive success by all sorts of measures. One was fundraising $21,000 for the good of the game through auctions and donations, which has recently been transferred to the Waikato Community Rugby Fund at Momentum Waikato.

The Fund grows in perpetuity, with distributed returns only used for the benefit of the amateur community rugby, forever.

Donations to the Waikato Community Rugby Fund are always most welcome, to find out more and donate click the button below.

Image
7 hours ago

Were you at the V8s parade?

Libby Totton Reporter from Taupō Times

The excitement was palpable on the streets of Taupō as thousands turned out to welcome the V8 Supercars roadshow to town.

In a first for Supercars, and for Taupō, all 24 Supercars drivers and their cars drove 8.5km from Taupō International Motorsport Park to Te Ātea on Taupō’s lakefront for a meet and greet with fans on the eve of the inaugural ITM Taupō Super400.

Image
8 hours ago

Potted colour

Resene ColorShop Gisborne

Express yourself with this artistic dip-dye paint effect using Resene paints. Find out how to create your own with these easy step by step instructions.

Image