If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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60% Yes! It's better to regift what I don't need
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40% No. It's the thought and effort that matters
Neighbourhood Challenge: Who Can Crack This One? ⛓️💥❔
What has a head but no brain?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Boxing Day Alert! Grab a Mattress That Feels Out of This World
Ever wondered what it’s like to sleep on a mattress designed by NASA? Tempur started in space, and now it’s here to give you next-level comfort right at home!
Imagine a mattress that cradles every curve, reduces pressure, blocks your partner’s tossing and turning, and lasts for years. Side sleeper, back sleeper, or somewhere in between - there’s a Tempur just for you.
Even better? Perfect timing! Our Boxing Day Sale is happening now! It’s the perfect chance to grab your dream mattress and upgrade your sleep before the year ends.
Find your nearest Beds4U store: beds4u.co.nz...
Browse all Boxing Day deals: beds4u.co.nz...
Want to learn more about Tempur mattresses before you buy? Check out our guide here: beds4u.co.nz...
Neighbours, your dream bed is waiting - don’t let another sleepless night pass!
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