Up and Runing!!
I imagine it is not very often you have your staff telling you how relieved they are to be able to get back to work! However, the team seem to be more than happy to be back into it, which is great. I am taking that as a sign they are happy with their work and that we have done a decent job of looking after them and keeping them informed over the last 7 weeks of lockdown.
We are still in an Alert Level, we have our COVID-19 Safety Plan in place and must continue to be vigilant in keeping to the government guidance provided. Being cautious and respecting other people views is important, not just to continue to keep us all safe but also to show respect to everyone’s differing views about where each person is on their COVID-19 journey. Our team understand what is required to follow the Safety Plan to enable them to do their work and interact with clients.
There will be some catching up to do to bring our clients homes and offices back up to scratch. Some of our clients may notice the smell of burning elbow grease over the next couple of weeks!!
We have reminded the team that delivering a quality service must be at the forefront of their minds for every visit. And, we would like to remind our clients and prospective clients that you deserve a quality service, if you are not satisfied, we insist you communicate that, we stand by our 100% satisfaction guarantee. If you tell us we will put it right.
Be safe, be kind, have a good week.
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