If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.3% Yes! New Year, New Me
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20.2% Yes - but I rarely stick to them
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69.4% Nah - not for me
Morning Aches Are Optional - Let’s Start the Year Sleeping Better
Hey neighbours,
Waking up with sore shoulders and stiff mornings? Here’s the plot twist - it might actually be your mattress (and pillow) letting you down.
It’s the perfect time to upgrade. New Year, New Bed! Our Boxing Day Sale is still on, so why not treat yourself to a mattress that actually supports you and helps you wake up refreshed? Side sleeper? Back sleeper? Tossing and turning? We’ve got tips and solutions for every kind of snoozer.
Don’t settle for mornings that hurt, your bed should work with you, not against you. Curious about how your mattress could be affecting your shoulders? Check out our blog: beds4u.co.nz...
Find your nearest Beds4U store here: beds4u.co.nz/store-locator
Browse all Boxing Day deals: beds4u.co.nz/boxing-day
Here’s to starting 2026 waking up refreshed, because mornings should feel amazing!
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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