2 degrees phone calls dropping out

Michele from Papakura

Hey neighbour's. Sorry, I'm not on social media e.g Facebook so I'm reaching out to you all hoping this is not just happening to me.

Have any of you had phone calls to other 2 degree customers (phones) where in less than 4-5 minutes the call drops out. You call the person back, don't get a ring tone and goes straight to their leave a message and takes a few calls before you get hold of the person again but after again 4-5 minutes, the same thing happens. This is calling another person within NZ. Also, occasionally the call breaks up so you can't understand what they are saying for a few seconds. This us not from not having bills unpaid or anything like that and has been happening since October.

I would appreciate your feedback and experiences and advice on how to get around this or have resolved.

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