Can you help us improve our services?
We want to improve our services for Aucklanders. To make sure we are on the right track, we are looking for people to give us feedback on the services we offer.
We are looking for people who:
• Are over 18 years old
• Don’t work for Auckland Council
• Have done one or more of the following since 1 January this year:
o Applied for a food licence
o Applied for a community grant or loan
o Made an official information request
o Phoned or emailed Council to get something fixed, such as noise, mowing or a damaged bin
o Requested a property information file or land information memorandum (LIM)
o Joined a Auckland Council library as a new member
o Applied for a building consent
o Made a submission on the Auckland Plan or 10-year plan
o Joined a leisure centre (gym or pool) as a new member
o Contacted Auckland Council on social media to get something fixed
If you are interested in helping and you're available for a 15 minute phone interview, please email stephen.mckernon@aucklandcouncil.govt.nz with your phone number and let us know which service you have used.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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8.6% Yes! New Year, New Me
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22.9% Yes - but I rarely stick to them
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68.6% Nah - not for me
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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84.9% Same!
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15.1% Would have liked to try something different
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.7% Yes! It's better to regift what I don't need
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21.3% No. It's the thought and effort that matters
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