2635 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
1 day ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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14 hours ago

Suellen's Sweet Christmas Tradition

Princess Alexandra Retirement Village

The festive season is the perfect excuse to indulge your sweet tooth and to bring something truly special to the Christmas table. For Suellen’s family, that showstopper is Croquembouche !

An impressive tower of cream puffs bound together with delicate spun sugar, this classic dessert is a favourite at weddings across France and Italy and a much-loved Christmas tradition at home.

Click read more for the full recipe.

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13 days ago

POTTING MIX QUALITY

Patricia from Taradale

If, like me, you are an experienced and avid gardener you know how frustrating it is when those beautiful seedlings recently purchased fail to thrive. Have you ever considered it may not be your fault, you've done all the right things but it may be the new bag of potting mix you bought to plant them in . Have you ever complained to the garden centre? My recent experience showed the blatantly obvious difference between brands. The recently purchased product was nothing more than raw compost, whereas the previous product was a good mix and made the plants thrive. I was the only one to complain, there could not possibly be a problem with the product as they sell pallet loads of it........ Your comments would be appreciated.