Returning Items to Mitre 10
Happy New Year Everyone! Thought you might be interested in our experience.....We were bought a gift for Christmas, but we already had the same item. Obviously, we couldn't ask for the receipt as this was a present, so we went to Mitre 10, explained our dilemma and was refused point blank, any help. This item was $25., so quite a lot of money to 'loose'. No receipt/No refund/No bending the rules. It will be interesting to see if the Manager's Manager does phone us back..... We've been in this situation before with Bunnings and K Mart. Their Customer Service was exceptional (Australian companies, perhaps more flexible?) Needless to say, despite being previously good customers of Mitre 10, we will never be going there to shop again. Just a simple heads up, if you find yourself in the same position.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.3% Yes! New Year, New Me
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20.1% Yes - but I rarely stick to them
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69.6% Nah - not for me
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Send us your tricky puzzles!
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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