Any radio New Zealand listeners

I was listening to radio NZ on AM on Friday up till 9am ok. Went to listen again at 9:15 and heard nothing. Finally found radio nz on FM frequency. I guessed some sort of outage so I emailed Radio NZ asking what was going on and got following unsatisfactory answer
“
There was a notification on the website. We have a page devoted to transmission
outages. Here is the link: www.rnz.co.nz... .

“It is policy to not give notice on-air of local outages beforehand, the reasoning being that we are a national network.”
I find that pretty unsatisfactory and arrogant. If one listens to AM Frequency all the time then you don't even know what freq fm is on. How does one know it’s a scheduled outage and not radio fault if not advised previously when listening ok before outage?
In times of disaster people turn to Radio NZ for information because it’s Government owned. Some radios don’t have FM. So I reckon its vital people be informed of scheduled outages.

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