‘Tis the season to not get scammed ...
As Christmas gift shopping moves increasingly online, scammers are ramping up their activity across the country.
Dunedin’s Investigation Support Unit is seeing more and more people fall victim to scams and other fraudulent activity, particularly on Facebook Marketplace.
There are a few ways to avoid the scams and keep yourself safe doing online trades this holiday season, says Southern District Service Delivery Manager Senior Sergeant Dalton.
🔒 “A good first step when looking to purchase something on Marketplace is to check when the seller’s Facebook profile was created. If it’s very recent, there is a higher risk that they have just created this account for a one-off fake item.”
🔒 Another important step is to make sure the seller’s profile name and bank account name match up. “We’re seeing a lot of scammers claiming their bank account name is different because it belongs to their partner or family member - that’s a huge red flag."
🔒 “When you’re selling, never trust a screenshot anyone sends you showing that payment has been made. Check your own bank account to make sure a payment has gone through."
🔒 “Quite frankly, it’s best for all parties to agree to pay, or be paid, for items in cash and in-person. Ideally in a public place with CCTV coverage."
🔒 "If you’re buying a car, check Carjam.co.nz to see if it’s stolen or if there’s money owed on it.”
A reminder: Suspicious activity can be reported on 105
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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