3051 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
47 days ago

Bright Spots winners!

The Team from Neighbourly.co.nz

A big congratulations to the 2025 Resene Bright Spots winners! We are proud to announce our ten winners who have all won a $250 Prezzy card and a $250 Resene Gift card!

Deepa Keenawinna - Lower Hutt (home crafts)
Slava Voronin - Kerikeri (blossoming tree)
Sam Holliday - Paraparaumu (hot pink outdoor chair)
Chris Carlyon - Waikanae (French Bulldog painting)
Joel Bradley - Auckland (Kea painting)
Jayne Walton - Rangiora (rainbow gate
Charmaine Macpherson - Cheviot (colourful bathtab)
Adele Whittaker - Auckland (school mural)
Karan Robson - Foxton Beach (blue backdoor)
Dave Bang - Levin (native bird mural)

Take a look at their wonderful colourful entries below. A huge thank you to everyone who shared a Bright Spot in their community this year; we have loved seeing the places in your neighbourhood that bring you joy.

58 days ago

Have you seen Rowena?

The Team from Canterbury Police

Police are appealing for sightings of Rowena, 39, reported missing from Christchurch.

Rowena was reported missing to Police on 22 October, however was last heard from on 15 July 2025.

Police are now appealing for any sightings of Rowena or any information that may assist in locating her. If you see Rowena, or have information that could assist in our enquiries, please contact us.

You can contact us at 105.police.govt.nz, clicking "Update Report" or by calling 105, referencing file 251022/9026.
Information can also be provided anonymously through Crime Stoppers on 0800 555 111.

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132 days ago

Last chance to enter!

Resene

Don't forget to enter a Bright Spot in your home, workplace or community for a chance to win one of ten amazing prizes! Whether it's a colourful fence, a mural in your office or a place in the community that makes you smile - we'd love to see it.

Share a Bright Spot today for a chance to win one of ten prize packs worth $500.

And make sure you check out the entries so far too.
Enter now

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