Posts by Southland Times
1863 days ago

Have you experience unfair cancellation terms?

Georgia Weaver Reporter from Southland Times

Consumer NZ has lodged a complaint with the Commerce Commission, requesting it take court action against accommodation booking sites Airbnb and Bachcare for their use of unfair cancellation terms.

Consumer NZ chief executive Jon Duffy said some consumers had been denied a full refund for a cancelled booking, even though they were unable to travel due to lockdown.

"Even though they couldn’t use the accommodation, through no fault of their own, they were informed they wouldn’t get their money back. That’s plainly unfair," he said.

Have you experienced these cancellation terms?

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More messages from your neighbours
2 days ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 10.1% Yes! New Year, New Me
    10.1% Complete
  • 20% Yes - but I rarely stick to them
    20% Complete
  • 69.9% Nah - not for me
    69.9% Complete
715 votes
11 hours ago

🎉The Riddler wants to hear from you 🫵

The Riddler from The Neighbourly Riddler

🧩 Got a riddle that can stump your Neighbourly community? Share your brain teasers with us and watch your neighbours scratch their heads 😕🤔❓

Send us your tricky puzzles!

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15 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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