People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts (book)
People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts
Robert Bolton. Simon and Schuster, 2011
Paperback, 324 pages. Former owner's name inside otherwise excellent condition.
People Skills is a communication-skills handbook that can help you eliminate communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others.
Poll: Do you use the district nursing service?
The health system has been accused of breaking the law amid sky-rocketing demand for community-based nurses in Waikato.
This comes as the supply of district nurses lags behind referral increases of more than 100%, leading to staff burn out and an “unprecedented” service failure.
Do you use the district nursing service? Tell us more in the comments (adding NFP if you don't want your words used in print).
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0% Yes
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0% No
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.2% Yes! It's better to regift what I don't need
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20.8% No. It's the thought and effort that matters
Neighbourhood Challenge: Who Can Crack This One? ⛓️💥❔
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