J
45 days ago

Be wary of Telecom companies

Jenny from Hillcrest

Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.

Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.

It was a disappointing encounter. Be wary of their tactics.

cheers, Jenny

More messages from your neighbours
L
1 day ago

Burglary

Livy from Glenview

Hi neighbours, just wanted to inform everyone there has been a burglary in Glenview & a attempted break in. The only things that were stolen were Christmas presents, keep an extra eye on your home. Hopefully the low lifes are caught.

H
4 hours ago

What's On: Scottish Harp and Guitar Concert

Hannah from Silverdale

Two of Scotland’s most lauded traditional musicians, Rachel Hair and Ron Jappy bring their passion for Scottish music to New Zealand for the first time!
Scottish Harp and Guitar Concert
  • The Meteor Theatre
6 hours ago

Relay For Life 2020

Pip Stephenson from Waikato/Bay of Plenty Cancer Society

Small steps can make a remarkable difference for people affected by cancer in our community. Join us for Relay For Life and let’s do something remarkable together!

Saturday 14 March, 10am-10pm
Claudelands Events Centre

Relay For Life is an inspirational and fun team event that brings people together to celebrate cancer survivors and carers, remember loved ones lost to cancer and fight back by raising awareness and funds for the Cancer Society.

Team members take turns walking or running around a track over 12 hours while enjoying a festival atmosphere of music, activities and community spirit. Everyone and anyone can get involved, so gather your friends, family and workmates and get your team together today!

Register at www.relayforlife.org.nz...

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