J
1636 days ago

Be wary of Telecom companies

Jenny from Hillcrest

Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.

Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.

It was a disappointing encounter. Be wary of their tactics.

cheers, Jenny

More messages from your neighbours
2 days ago

Poll: Does the building consent process need to change?

The Team from Neighbourly.co.nz

We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

Image
Does the building consent process need to change?
  • 91.7% Yes
    91.7% Complete
  • 8% No
    8% Complete
  • 0.3% Other - I'll share below!
    0.3% Complete
903 votes
2 hours ago

Adults Arts Therapy Wednesdays

Arts for Health from Arts for Health Community Trust

Indulge in a series of 10 enriching sessions of Mindfulness Arts Therapy workshops this term.

Designed for adults, these unique workshops invite you to embrace your playful and creative side, fostering emotional well-being, self-discovery, and resilience in a supportive and enjoyable environment.
These workshops allow you to engage with a variety of artistic modalities to navigate your emotional landscape, articulate your innermost feelings, and forge connections within a community of peers.

There is an opportunity to share your experiences within the group should you choose.
All materials are provided as part of your fee. Group sizes are limited to 6-8 people at our Hamilton art workshop

Term 2 consists of 10 sessions
Starts Wednesday 1st May
9.30am - 11.30am

Book here - www.artsforhealth.co.nz...

Image
11 hours ago

Say goodbye to tyre waste

Tyrewise

About 40% of the 6.5 million tyres Kiwis use every year are recycled, repurposed, or used as tyre-derived fuel. But the rest end up in landfills, stockpiled or dumped.

The good news is now there’s an easy solution to all that tyre waste. It’s called Tyrewise and is New Zealand’s first national tyre recycling scheme.

Tyrewise ensures that tyres in Aotearoa New Zealand are recycled or repurposed properly, saving millions from going to the landfill.

Find out more about the scheme online.
Find out more

Image