Personal and home are providers.
I’ve had it with personal care providers. We have been with a company for five years and it’s the worst service we have ever experienced. They are supposed to provide us with two carers, morning noon and one at night, I’m the second person at night. My mum needs two people, because of the no lift policy.
We have a roster that is nearly filled. Lately they have been leaving the rest empty, like today there is nobody coming for lunch to see to mum. I have to then ring which takes sometimes ten to twenty minutes for them to answer the phone. Then we speak to a lady who has to then pass a message on to the coordinator in Hamilton to get something sorted. Now that works if they answer their phone. I’ve actually had to find the help myself after talking to the carers that already care for my mum.
I’ve heard from different carers that the care that is given to people with dementia is not good. One person went without dinner because of bad management. I’m tearing my hair out each day wonder if they’ve covered mums care. I’m retired, I did this for a living, I don’t need to be stressed out organising their business for them.
Just wondering if there is anyone in the same boat.
Poll: Do you use the district nursing service?
The health system has been accused of breaking the law amid sky-rocketing demand for community-based nurses in Waikato.
This comes as the supply of district nurses lags behind referral increases of more than 100%, leading to staff burn out and an “unprecedented” service failure.
Do you use the district nursing service? Tell us more in the comments (adding NFP if you don't want your words used in print).
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0% Yes
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0% No
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.1% Yes! It's better to regift what I don't need
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21.9% No. It's the thought and effort that matters
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