Countdown online. Poor
Well, Placed an online order to be picked up on 01/04. Picked it up and it was short $102.00 of items that were out of stock (items I asked not to be substituted) That is o.k, however, now it is time to get My money back.
I go online & am advised via the computer generated question answerer that a refund will happen overnight after I receive My invoice. Invoice arrived 12.27am 02/04 so I expect $$$ in account this morning. But NO.
I ring the 0800 and after 1hr 55 minutes wait I get told it may take up to 10 days to be my account!
So, when I tell the genius on the phone "so what, I cannot buy any food for up to 10 days?" He replied "sorry for the inconvenience"
WELL, I will not starve, but what a poor attitude on behalf of Countdown!!!
I WILL now be bulk buying, going many different shops everyday so I can have what I want/need. Their crappy attitude has now forced Me into doing what is against the rules/suggestions.
I originally did not go overboard & buy up all and sundry. (wish I did now though)
If they ain't got the items, why are the allowing them to be purchased? I only went to the Bridge st as Dinsdale did not show the items as available for sale. (well done Dinsdale).
Oh, and on another note: day 5 now since applying for their "priority assistance" but no word.
I guess there assistance is about prioritized as there refunds!
What's your favourite piece of Waikato history?
Car parks inspired a milking shed design that took off around the world and became a piece of Waikato District history.
A hundred-year-old church and gravestones from the 1880s will also feature as the district turns the spotlight on its past for its first Heritage Day on April 20.
Lest we forget...
On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.
Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.5% Yes
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8.2% No
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0.3% Other - I'll share below!
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