D
1640 days ago

SPARK DATA

Debi from Hamilton East

we have been a spark customer for over 2 years. since the start of the WRC in japan we noticed a spike in our data usage in the short space of 2 weeks. we have been on a 20GB plan and have seldom if ever been over 10GB but suddenly we started receiving emails telling us we have requested an upgrade to 60GB. we were then sent an email saying we had reached our 20GB quota and would be charged $10 for an extra 10GB. we have been on the phone to the Philippines all last week complaining about it but no one from spark has replied. attached is the snags we took of our usage over the long weekend while our modem was unplugged as was requested by spark. they still will not reply. how is it that we are being charged data download when our modem is unplugged and our computers are off? I suggest everyone who is with spark or skinny check their usage history.

More messages from your neighbours
8 hours ago

Lest we forget...

The Team from Neighbourly.co.nz

On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.

Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.

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3 days ago

Poll: Does the building consent process need to change?

The Team from Neighbourly.co.nz

We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

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Does the building consent process need to change?
  • 91.4% Yes
    91.4% Complete
  • 8.3% No
    8.3% Complete
  • 0.3% Other - I'll share below!
    0.3% Complete
1017 votes
18 hours ago

Did you submit on the city council's long-term plan?

The Team Reporter from Hamilton Press

Hamiltonians have spoken out on the council’s budget plans with the city’s massive proposed rates hike a lightning rod for residents already struggling with rising costs.

With more than 3000 submissions landing on the Hamilton City Council’s Draft Long Term Plan the hot topic is unsurprisingly the proposed 19.9% rise, which itself lands in a cost of living crisis and limping economy.

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