Countdown online. Poor

Well, Placed an online order to be picked up on 01/04. Picked it up and it was short $102.00 of items that were out of stock (items I asked not to be substituted) That is o.k, however, now it is time to get My money back.
I go online & am advised via the computer generated question answerer that a refund will happen overnight after I receive My invoice. Invoice arrived 12.27am 02/04 so I expect $$$ in account this morning. But NO.

I ring the 0800 and after 1hr 55 minutes wait I get told it may take up to 10 days to be my account!

So, when I tell the genius on the phone "so what, I cannot buy any food for up to 10 days?" He replied "sorry for the inconvenience"

WELL, I will not starve, but what a poor attitude on behalf of Countdown!!!

I WILL now be bulk buying, going many different shops everyday so I can have what I want/need. Their crappy attitude has now forced Me into doing what is against the rules/suggestions.

I originally did not go overboard & buy up all and sundry. (wish I did now though)

If they ain't got the items, why are the allowing them to be purchased? I only went to the Bridge st as Dinsdale did not show the items as available for sale. (well done Dinsdale).

Oh, and on another note: day 5 now since applying for their "priority assistance" but no word.
I guess there assistance is about prioritized as there refunds!

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5 days ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

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4 hours ago

Lilies For Sale

Mandy from Chartwell

We will be back selling beautiful fresh lilies in Rototuna from 9am today. Horsham Downs Road (Opposite KFC). Asiatic and the ever popular Christmas Lilies. $8 per bunch, or 4 for $30. Cash & bank transfer available. DUE TO WEATHER FORECAST FOR TOMORROW & WEDNESDAY, THIS MAY BE OUR LAST DAY - SO BE IN QUICK!!