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In late November, I made a mistake of registering the AT Hop Card for my 5 year old grandson to a later year of birth making his age as 2+. When the online registration was completed his status is shown as “child” as shown on the screenshot at the top of the attachment.
There's no … View moreIn late November, I made a mistake of registering the AT Hop Card for my 5 year old grandson to a later year of birth making his age as 2+. When the online registration was completed his status is shown as “child” as shown on the screenshot at the top of the attachment.
There's no alert on his account to say that he'll be charged an adult fare.
The mistake was discovered not long after registration and duly updated in his account with the correct year. By that time four trips on weekends have been made and he was charged adult fares for for all of them.
I contacted AT pointing out the mistakes: the later birth year but still registered as a child; and he's been charged adult fares, and asked for an explanation and a refund. It took 5 or 6 phone calls and several emails to AT, which have taken much of AT and my time, costing a few hundred dollars of ratepayers' money to get a reply from AT today.
The reply is an oxymoron, self contradictory in the underlined sentence in the second screenshot of AT's email in the attachment: “the child is under 3 years of age (2017-07-07 ) you were charged the default adult fare as children under 5 travel for free”.
I subsequently called AT to point out the contradictory statement and asked for clarification, and was given the same repeated mantra as above. I was last told by a manager that AT is not budging in their position of not refunding repeating the same mantra. But not answering why they charged him adult fares despite registering him as a child and why no alert in his online account of going to charge default adult fares.
On the Facebook page, New Zealanders living Down Under, expats complained about what they didn't like about their homeland and why they believed Australia was better. Some people said they were disgruntled with the cost of living in New Zealand, while others praised Australia's. … View moreOn the Facebook page, New Zealanders living Down Under, expats complained about what they didn't like about their homeland and why they believed Australia was better. Some people said they were disgruntled with the cost of living in New Zealand, while others praised Australia's. "Never going back to NZ. Not even to visit people or bury the dead. Living in NZ you're always checking the bank to see if you can afford the food shopping," one person wrote. Another said: "Here in Australia [we] don't have those issues, travelled more of Aussie than NZ." Others pointed out how more affordable groceries and dining out in Australia is compared to their homeland. "Food shopping fill the trolley up and don't care what the price is because you can afford it," one expat wrote. Another agreed: "Better living cheaper food can fill up your cupboards including meat fruit and veg not like back home so expensive to eat healthy meals." A mother-of-two, who has been living in Australia for just one month, has opened up the massive impact her life has had since day-to-day costs were a lot cheaper. "The struggle is real in NZ, cost of living is barely affordable, wages are low, can barely feed your kids. After paying for rent, then you have to stretch what is left for food, power, water, petrol," she wrote. "Food prices are off the Richter scale. Half a trolley of bare essentials for a family of four [is] $200 plus, that doesn't even include meat for the freezer." She added that her average weekly rent for a three-bedroom house in Auckland was $550, despite her weekly wage being $700-800. "Average monthly power bill $350, average monthly water bill $120, petrol prices per litre $2.35." Another Kiwi agreed, writing: "Yup, better living, cheaper food. Can fill up your cupboards including meat fruit and veg, not like back home ... so expensive to eat healthy meals." While another wrote that they will never go back home as she can "feed my kids here!". One woman said she would love to come back to New Zealand, but her "sh***y pay" was preventing her from returning. "I feel it's very divided here, BUT job and academic opportunities and living prices are much better," she wrote. A number of Kiwis also praised Australia's housing market for being more affordable than New Zealand. "Ain't no place like home, however Ozzie has been amazing for us. We hit the ground with excellent jobs, meeting great people and buying a home (with savings in the bank)," a father wrote. Another agreed: "Oz is waaaaay better than NZ in almost all respects but there's nothing like home." However, there were a few complaints from Kiwis about Australia, including the scorching hot summer weather and mosquitoes. "It's nice here and I make a good living but I hate the summers and the mozzies," one man said. Others said that New Zealand had nicer water than their new living quarters, claiming Australia's tap water tasting "metallic". "It's yuck. I only drink bottled water. Been here 31 years and still can't drink it from the tap," one man said. Another agreed: "Yep just drink bottled water since moving here." One Kiwi said despite enjoying his new adult lifestyle in Australia, he wouldn't have wanted to have grown up across the ditch. "I couldn't imagine growing up in suburban Australia, can't do anything as a kid, very PC," he said.
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Hi Neighbours, we are looking into teenagers' internet habits and keen to hear your experiences of your children's use of the interweb. We'd like to know, has your teenager skipped meals in order to spend time on the internet?
Laneway Festival returns to central Auckland on Monday January 27. Thousands are expected to pack o…
Moving house and downsizing!
Furniture, leather couch, high chair, kitchenware, bulbs, garden shed items, clothes (adult and children)...... books books books. Starts at 10am not before!
We have a piano we'd like to give away. It's a lovely old stand-up in good order (will need a tune). The catch is we need it collected by Sunday the 19th! Please call 021 480 698 for more info.
Hi neighbours, Shared e-scooters have taken over footpaths again after the launch of three more brands - Beam, Neuron and Jump in - Auckland. But not all of them are created equal. Stuff compared the rent-to-ride e-scooters across five categories. Have you tried the new e-scooters yet? What do you … View moreHi neighbours, Shared e-scooters have taken over footpaths again after the launch of three more brands - Beam, Neuron and Jump in - Auckland. But not all of them are created equal. Stuff compared the rent-to-ride e-scooters across five categories. Have you tried the new e-scooters yet? What do you think of them?
⭐️⭐️ Welcome to 2020 ⭐️⭐️
We can not wait to meet our members of the community in the coming weeks.
▪️For 7 day FREE passes: TXT “ALBERT” to 4464
▪️Enquire about memberships today by emailing: mtalbert@anytimefitness.co.nz
#anytimefitnessmtalbert
Five international events, prompting billions of dollars of redevelopment and bringing tens of thous…
A year on from a controversial decision to replace New Zealand's biggest Pride parade with a march, …
How creative can you get with blueberries? From cakes, to smoothies, salads, glazes and more - Blueberry Country wants to know your favourite recipe!
Simply send us your recipe with an image of what you've made, and you'll go in the draw to win a $50 Briscoes voucher. Competition ends … View moreHow creative can you get with blueberries? From cakes, to smoothies, salads, glazes and more - Blueberry Country wants to know your favourite recipe!
Simply send us your recipe with an image of what you've made, and you'll go in the draw to win a $50 Briscoes voucher. Competition ends on the February 12, with winners announced on February 14. Go in the draw.
Who’s fooling who? The Mind Lab @ MOTAT has been entertaining children for years. We say entertaining because that's what it feels like - to us and to them.
While you hear about dream jobs and movies and building marble runs and remote-controlled games, the learnings are building … View moreWho’s fooling who? The Mind Lab @ MOTAT has been entertaining children for years. We say entertaining because that's what it feels like - to us and to them.
While you hear about dream jobs and movies and building marble runs and remote-controlled games, the learnings are building websites; animation; exploring engineering and sustainability and engaging with coding and robotics.
Either way, our school holiday programmes are awesome!
The Mind Lab @ MOTAT is open for the holidays - let the games begin!
Suitable for ages 7-12
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