157 days ago

Poll: No more card payment surcharges – but who should be covering the cost? 💸

The Team from Neighbourly.co.nz

The Government says it's scrapping those annoying card surcharges – and it’s happening next year.

Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.

But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.

Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.

💸 So someone still pays – but who?

We want to know: Who should be covering this cost?
Share your thoughts in the comments!

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No more card payment surcharges – but who should be covering the cost? 💸
  • 5.7% Retailers need to absorb the cost
    5.7% Complete
  • 88.7% The banks are the problem - the cost should not sit with consumers or retailers
    88.7% Complete
  • 4.2% I do not mind paying a surcharge - I just want everything to be transparent
    4.2% Complete
  • 1.4% It is more complicated - I will share below
    1.4% Complete
2839 votes
More messages from your neighbours
16 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 84.4% Same!
    84.4% Complete
  • 15.6% Would have liked to try something different
    15.6% Complete
674 votes
18 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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7 hours ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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