Beware of Shake Shed Company for icecream cakes!
This is a warning to not buy icecream cakes from the Shake Shed Company. I bought a Party Cake via their website on August 17th and when I went to pick it up, they gave me the wrong cake. I wouldn't have minded if it was for an adult's birthday but it was for my daughter's 2 year birthday so I specifically ordered the fun party cake. As of today, still no one in management has called me back. I have literally left message after message for Karen (the manager of Shake Shed Glenfield) to call me and she has refused to contact me. I also left numerous messages with someone called Chang, who the female employee at Shake Shed Glenfield said I could also try to contact. Again, no response. I finally went back to Shake Shed Glenfield in person and was told by the female employee that I've been dealing with there, that Karen gave her the message that I was only entitled to a hot dog voucher for the cake mistake because I took the cake the day it was due to be picked up. This is absolutely outrageous because I had NO CHOICE but to take it, as my daughter's birthday was the next day and there was no time to get another ice cream cake anywhere else (they take at least 1 week to make). The part I'm really angry about is that I've had to chase management for over 2 months just to get the answer that they won't accept responsibility for the mistake and provide a refund. I've given them chance after chance to show some kind of customer service but they are absolutely the worst company I've ever dealt with. Even their head office phone number goes to an un-named voicemail which they don't reply to. I've emailed them and they just ignore me. I tried this company based on a friend's good experience with them but I just have to warn others that if they make a mistake with your order, they just won't care at all! Rant over.
Neighbourhood Challenge: Who Can Crack This One? ⛓️💥❔
What has a head but no brain?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Some Choice News!
Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.
Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.
Thinking about planting something to invite more butterflies, bees, and birds into your garden?
Thanks for your mahi, Alan! We hope this brings a smile!
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
-
83.7% Same!
-
16.3% Would have liked to try something different
Loading…
