New Zealand is saying goodbye to 3G. Are you ready for the change?
1. What’s happening?
From the end of 2025, beginning of 2026, New Zealand’s mobile operators (2degrees, One NZ and Spark) will shutdown their 3G networks.
2. Why is 3G being shutdown?
3G is old technology. This is part of a global upgrade to 4G and 5G technology, to deliver a more reliable experience for consumers and future-proof connectivity.
3. Why does this matter?
3G-reliant phones, tablets, alarms and business/IoT devices will no longer work after the shutdown.
Most New Zealanders already use 4G or 5G devices, but if you’re unsure, it’s important to check.
Some 4G phones still use 3G for voice calls, and may require changes to settings to default to 4G networks.
Affordable, compatible devices are available, and support is available for those who need it.
4. Who is affected?
Anyone using a 3G-reliant phone, tablet, medical alarms, security alarms, business equipment, vehicle trackers and other IoT devices.
Most New Zealanders already use 4G or 5G devices, but if you’re unsure, it’s important to check your device now.
5. How can I check my phone?
FREE-TXT ‘3G’ to 550 to check you can stay connected.
Visit your mobile provider’s website or go instore for further support:
2degrees
One NZ
Spark
6. What do I do if my phone isn’t ready?
If action is required, your provider will guide you through your next steps.
You may need to update your settings or software, or upgrade your device. Affordable options are available, speak to your provider about your needs.
7. How do I update my phone to use 4G/5G?
To update your phone: make sure your phone’s software is updated to the latest version.
To turn on 4G/5G in your settings:
iPhone: Settings > Mobile > Mobile Data Options > Voice & Data > Select 4G/5G
Android: Settings > Mobile networks > Enable 4G/5G
For step-by-step help, visit your provider’s website or ask in-store:
2degrees
One NZ
Spark
8. Do I need a new SIM card?
If your SIM card isn’t 4G capable, you may need a new one.
Your provider can help you transfer your number to a new SIM if needed.
9. What if my device was bought overseas?
Some imported devices may not work on New Zealand networks, even if they are advertised as 4G.
FREE-TXT ‘3G’ to 550 to check.
10. What other devices are affected?
Any other IoT devices that rely on 3G will stop working after the shutdown.
This includes some tablets, smart watches, medical alarms, security alarms, and other business devices.
Please contact your device supplier to confirm if your device is affected.
11. What about emergency calls?
3G-reliant devices will not be able to make any calls, including to 111, after the shutdown. It is critical to check and update or upgrade your device so you can contact emergency services.
12. If I need to upgrade, can I recycle my old phone?
Yes, you can recycle your old phone for free with RE:MOBILE. There are free-post options, or over 500 drop-off locations across Aotearoa.
Learn more at: remobile.org.nz
13. Where can I get help?
Visit your mobile provider’s website or go instore for further support:
2degrees
One NZ
Spark
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Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.1% Yes
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46.9% No
Aucklanders, we want to know: How are you feeling about the current property market?
New Zealand homeowners are now more likely to sell at a loss than at any time since 2013, and if you’re in Auckland or Wellington, the odds are even higher.
But there is a silver lining: buyers are still in a strong position when it comes to negotiating prices.
So we’re curious…
How are you feeling about the current property market?
If you’re keen to dive into the details, Deborah Morris breaks down all the latest insights.
‘Tis the season to not get scammed ...
As Christmas gift shopping moves increasingly online, scammers are ramping up their activity across the country.
Dunedin’s Investigation Support Unit is seeing more and more people fall victim to scams and other fraudulent activity, particularly on Facebook Marketplace.
There are a few ways to avoid the scams and keep yourself safe doing online trades this holiday season, says Southern District Service Delivery Manager Senior Sergeant Dalton.
🔒 “A good first step when looking to purchase something on Marketplace is to check when the seller’s Facebook profile was created. If it’s very recent, there is a higher risk that they have just created this account for a one-off fake item.”
🔒 Another important step is to make sure the seller’s profile name and bank account name match up. “We’re seeing a lot of scammers claiming their bank account name is different because it belongs to their partner or family member - that’s a huge red flag."
🔒 “When you’re selling, never trust a screenshot anyone sends you showing that payment has been made. Check your own bank account to make sure a payment has gone through."
🔒 “Quite frankly, it’s best for all parties to agree to pay, or be paid, for items in cash and in-person. Ideally in a public place with CCTV coverage."
🔒 "If you’re buying a car, check Carjam.co.nz to see if it’s stolen or if there’s money owed on it.”
A reminder: Suspicious activity can be reported on 105
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