J
1852 days ago

Council Call Centre

Jay from New Lynn

Is anyone else having trouble getting things dealt with via the council call centre? Just one example: After a very lengthy hold listening to dire last century NZ songs, I spent half an hour detailing an issue which the operator recorded. She then said she'd get back to me. Several hours later she phoned back and said that she'd spoken to "dispatch" and "they don't deal with this". She then hung up without giving a Job no. Lately other attempts to contact the call centre have resulted in complaints not being accurately recorded resulting in time being wasted by council officers. I now prefer to bypass the call centre entirely. And not all issues can be dealt with via the council website Report a Maintenance Issue form.

More messages from your neighbours
6 days ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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2 hours ago

Auckland Harbour Bridge summer works

NZ Transport Agency (NZTA)

NZ Transport Agency Waka Kotahi is carrying out essential maintenance on the Auckland Harbour Bridge this December and January. The southbound clip-on lanes will be closed (24/7) from 26 December to 5 January for road resurfacing. Night-time lane restrictions will be in place throughout the summer for recoating work on the bridge. Traffic will still be able to travel in both directions at all times. Find out more

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4 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 82.6% Same!
    82.6% Complete
  • 17.4% Would have liked to try something different
    17.4% Complete
334 votes