Ferry service provider Fullers 360 asked authorities for an "urgent intervention" on Tuesday after four ferries were cancelled in a week, preventing hundreds of commuters from getting to work on time. It cited out-of-schedule cruise ship berthing in the CBD ferry basin as the reason for the cancellations.
Ports of Auckland, which scheduled the cruise ships' berthing 12 months in advance, rejects this.
"There is no change to the berthing process from previous years, which haven't caused problems," spokesman Matt Ball said. "There has been no late berths to cruise ships."
Fullers 360 CEO Mike Horne responded, suggesting the schedules clashed.
Has your ferry been cancelled recently? What do you think needs to be done?