View all Posts from Ranui
2522 days ago

LITTLE OLD LADY RIPPED OFF????

Linda from Henderson

Hi to you all.
I just want your opinion on this matter. Not necessarily going to reply, but will read with interest.
On 18th December 2018, a buyer from Trademe came around to buy a suitcase from me. He arrived before pressing "BUY".
I explained that legally he had to "buy" before he could take it away. That happened, and he went away happily.
A couple of days or thereabouts, he texted me saying that the corner of the case had very slight damage which was on my photos and neither of us had picked it up on inspection
I very stupidly offered him a refund if he brought the case back, meaning bring it back straight away.
I must add, this was not sold as a new case.
FIVE weeks later he has arrived back from overseas and had five weeks use from the case, and now is asking for a full refund.
I am feeling rather upset over this. He is a businessman and probably used to wheeling and dealing.
Opinions please!

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