2528 days ago

Stupid Westwave

Tracie from Te Atatu South

On Friday the adult pools were closed to the public with a huge children's event. The leisure/kids area had reached full capacity and the usual sign was out front advising of no further admissions. The wave was operating so no possibility of adult lane-type swimming. My question is why did they accept our payments at reception, allow entry only for us to ascertain there would be no swimming available and returned to reception for refunds and we left. I asked (or suggested) maybe they put a sign outside (they have a big whiteboard) and perhaps limit entry to the closed areas but that was met with silence and a silly smile. I don't know if it was announced on the website, I didn't look to be honest but that's not the point. What were we paying for....to stand in the corridor or use the bathroom?

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