If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.4% Yes! New Year, New Me
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20.1% Yes - but I rarely stick to them
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69.5% Nah - not for me
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Andy Warhole Triple Elvis at Auckland Art Gallery
Something different and worth visiting, See special for Elvis Fans below
Pop to Present: American Art from the Virginia Museum of Fine Arts
One of the most iconic artistic tributes to The King is now on display at Auckland Art Gallery
Andy Warhol’s Triple Elvis — a legendary artwork that helped shape Elvis Presley’s image as a global pop culture icon — is a standout highlight of Pop to Present: American Art from Virginia Museum of Fine Arts , a landmark exhibition of American art.
This is a rare, once-in-a-lifetime opportunity to see a work that celebrates Elvis’s enduring legacy, alongside masterpieces by Jackson Pollock, Roy Lichtenstein, Mark Rothko and more.
✨ Don’t miss your chance to see Elvis through Warhol’s eyes. ✨
Special promotions
Quadruple Elvis Comeback Special: Thursday 8 to Sunday 11 January 2026
In honour of Andy Warhol's Triple Elvis, featured in Pop to Present, we're holding a special promotion to celebrate The King of Rock and Roll's birthday.
Inspired by Warhol's work, the Gallery invites you to become the art and take it from a Triple Elvis to a Quadruple Elvis. From Thursday 8 January to Sunday 11 January, anyone who comes dressed in their best Elvis getup will receive 50% off their entry to Pop to Present. Think: sunglasses, sideburns and slicked hair. Dust off the jumpsuit and leather jacket or even an Elvis Tee Shirt, and join us for a weekend of Pop-inspired fun.
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