Make your family aware: Scam posing as officers returns
A phone scam is re-emerging with cold calling swindlers claiming to be Police officers.
New Zealand Police are advising the public to be vigilant, after a handful of reports have been made in recent days. Unfortunately, at least two elderly Aucklanders have been conned out of tens of thousands of dollars.
Waitematā CIB’s Detective Senior Sergeant Ryan Bunting says scammers are cold calling, mainly on landlines, and claim to be a Police officer.“They will also provide a fake ID or badge number to make their call seem legitimate,” he says.“This person will carry on and provide a reason for their call: either they are investigating fake bank notes, or that your credit card has been cloned.
“As part of this scam, they will ask you to withdraw money from a nearby bank to be collected or ask you to provide further financial or banking information to aid their investigation.”
Be aware: this is a scam call.
Police are investigating two reports this week, in south Auckland and the North Shore, where two people have fallen victim to the scam. “Both victims withdrew cash from a bank and handed this over to someone who arrived at their door to collect it under the fake cover story,” Detective Senior Sergeant Bunting says.“These victims have had their good-will and trust trodden on by these scammers.”
Investigation staff have ensured there is support available for the victims. Detective Senior Sergeant Bunting says: “Scammers have no ethics whatsoever and will take any opportunity to try and con you.“These scams take many forms, and the offenders trick people under a variety of guises or storylines.”
There are occasions where legitimate Police officers will contact people as part of their duties, he says.
Police are asking the community to be aware and take the opportunity to spread the word amongst friends and family members. “We are particularly keen to ensure elder family members are aware of what is happening,” Detective Senior Sergeant Bunting says. “If anyone receives a call of this nature, hang up.
“If you have had the unfortunate position of being a victim to this scam and have not reported this, we encourage you to report this to Police.”
Please remember:
- Police will never call to ask you for bank details, pin numbers or passwords
- Police do not offer prize money
- Police will not ask you to go to a bank to withdraw money
- If you receive a call out of the blue of a similar nature: challenge the caller to identify themselves, ask for their details.
- Hang up, contact 105 to verify the ID and request the officer to contact you
- If it sounds too good to be true, it probably is.
Have you seen Rowena?
Police are urgently appealing for sightings of Rowena, 39, reported missing from Christchurch.
She was reported missing to Police on 22 October 2025, and was last seen on 14 August 2025. Rowena hasn’t been in contact with her children and her family are worried for her safety.
Police investigating her disappearance have identified her as being in Auckland, Tauranga and Christchurch in the recent months prior to her missing person report being made.
If you have seen Rowena, or have any information regarding her whereabouts, please contact us immediately.
You can contact us via 105 either over the phone or online at 105.police.govt.nz, clicking “Update Report” and referencing file number 251022/9026.
Information can also be provided anonymously via Crime Stoppers on 0800 555 111.
Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝
There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.
Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔
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72.6% We work hard, we deserve a break!
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17.7% Hmm, maybe?
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9.7% Yes!
Police will be increasing visibility around the Swanson Station Park and Ride
We are aware of an increase in report of vehicle thefts at the park and ride.
Local Police will be carrying out targeted patrols at the car park to deter offending and provide reassurance to commuters.
We are also seeking support from our community partners at Community Patrols NZ around maintaining a visible presence at the car park.
Police are continuing to review daily reports of vehicles being stolen, and we will continue to look for lines of enquiry to target and hold thieves to account.
We continue to ask anyone who has been victim to this offending to report this online or by calling 105.
And if you see suspicious activity, report it to Police by calling 111 if it’s happening now.
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