Watercare ups charges yet delivers appalling service
Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.
Lest we forget...
On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.
Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.4% Yes
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8.1% No
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0.5% Other - I'll share below!
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