Lossnay System
Hi Neighbors,
Ethos Energy is proud to be leading the way in fresh air ventilation for domestic, commercial and education facilities using Mitsubishi Electric Balanced Pressure Lossnay Heat Recovery Ventilation Systems.
The 4 Functions of the Lossnay Core
The Balanced Pressure Lossnay Heat Recovery Ventilation System removes stale, dirty air and draws in fresh air from outside. Lossnay also recovers heat energy from the air being transferred to pre-warm (or pre-cool) the fresh air being drawn into your home. Lossnay is ideal for small to large sized homes between 52m2 and 400m2.
The stale air extracted from your home is Return Air (RA). Return Air can contain high levels of CO2, odours and other pollutants. This Return Air stream also contains heat energy that Lossnay can recover, which is not the case with positive pressure ventilation systems.
As the stale Return Air is removed, the Lossnay Core ‘recovers’ the useful heat energy from it. The air is then exhausted (EA) outside along with the unwanted pollutants.
Outdoor Air (OA) is introduced to provide fresh air. It is first filtered, then passed through the Lossnay Core. This allows it be pre-heated in winter (or pre-cooled in summer) using the energy recovered from the Return Air.
Supply Air (SA) then enters your house as fresh pre-heated or pre-cooled air.
If you would like to more information please contact James
Phone: 021939418
Email: ethosenergy@pm.me
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10% Yes! New Year, New Me
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16.9% Yes - but I rarely stick to them
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73.1% Nah - not for me
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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