Returning Items to Mitre 10
Happy New Year Everyone! Thought you might be interested in our experience.....We were bought a gift for Christmas, but we already had the same item. Obviously, we couldn't ask for the receipt as this was a present, so we went to Mitre 10, explained our dilemma and was refused point blank, any help. This item was $25., so quite a lot of money to 'loose'. No receipt/No refund/No bending the rules. It will be interesting to see if the Manager's Manager does phone us back..... We've been in this situation before with Bunnings and K Mart. Their Customer Service was exceptional (Australian companies, perhaps more flexible?) Needless to say, despite being previously good customers of Mitre 10, we will never be going there to shop again. Just a simple heads up, if you find yourself in the same position.
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.1% Yes! It's better to regift what I don't need
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20.9% No. It's the thought and effort that matters
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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