25 days ago

SILVER WINNER QUALITY SERVICE AWARD

Bob Owens Retirement Village

We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.

This is the eighth time we’ve been honoured in these awards since they began in 2015.

Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.

Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.

This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.

Thank you to our amazing teams and to all those who took the time to complete the surveys!

Image
More messages from your neighbours
5 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

Image
Should we be giving the green light to new mining projects? 💰🌲
  • 53.1% Yes
    53.1% Complete
  • 46.9% No
    46.9% Complete
1633 votes
16 hours ago

Appeal for information following fatal crash: Tāneatua

The Team from Bay of Plenty & Taupo Police

Police investigating a fatal crash in Tāneatua are seeking further information from members of the public who witnessed the crash, or any movements leading up to the crash, to assist with our enquiries.

Prior to the crash, Police can confirm the red Honda Accord was observed travelling on Reid Road in excess of the speed limit.

A Police vehicle travelling the other direction observed the vehicle at speed, however was unable to locate the vehicle as it travelled towards White Pine Bush Road.

Police believe there were two other vehicles near or on the Pekatahi Bridge at the time of the crash, and we’d like to speak to the occupants of those vehicles to understand what they saw.

Additionally, we’re still seeking information from anybody who saw a red Honda Accord travelling in and around Tāneatua between 5:30pm and 6pm on Tuesday 2 December.

If you have information, please contact Police via 105, either over the phone or online, referencing file number 251202/5566.

Image
1 day ago

Poll: Over summer, how do you reclaim your sense of home in the Bay of Plenty?

The Team from Neighbourly.co.nz

When tourists take over the streets and parking disappears, where do you find your calm?
Or is summer’s hustle something to enjoy rather than escape?

Image
Over summer, how do you reclaim your sense of home in the Bay of Plenty?
  • 11.1% I enjoy the summer hubbub!
    11.1% Complete
  • 88.9% Please, give me some peace
    88.9% Complete
  • 0% I escape the region during summer
    0% Complete
9 votes