C
104 days ago

Mercury Energy LPG gas bottle increase

Charmaine from Pyes Pa

On the 27th June we received notification from Mercury of a significant increase ($25.05 increase for 45kg) in the price of delivered LPG bottles, plus an increase in the daily price of gas bottle hire. This was due to take effect on the 2nd August 2025. 5 days prior to the advertised increase date, I ordered a gas bottle through Mercury website and the new price was already loaded and charged. I contacted Mercury and was told it was amended on my account tot he correct rate (not the website) and order placed, but my monthly bill has arrived and we have been charged at the new rate plus we have been charged for 20 days at the higher bottle rental rate. I have spoken to Mercury who have dismissed my concerns beyond crediting our account for the overcharge. When I asked them how many people they had overcharged they told me I was probably the only one. The gas bottle truck is full when it comes to us for delivery, so clearly that comment can't be correct. If you are a Mercury customer who uses LPG delivered by them, you might want to check your bill.

More messages from your neighbours
13 hours ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

Image
Do you set New Year’s resolutions?
  • 9.8% Yes! New Year, New Me
    9.8% Complete
  • 22% Yes - but I rarely stick to them
    22% Complete
  • 68.1% Nah - not for me
    68.1% Complete
254 votes
T
23 days ago

Possessions sold as one lot

Teresa from Greerton - Parkvale

Morning everyone 😊

I am wanting to sell our mother's possessions as one lot and not individually; ive heard there are people who do this. .
Does anyone know of someone or where I might start?

8 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

Image
Is it ok to regift something that you have been given?
  • 78.7% Yes! It's better to regift what I don't need
    78.7% Complete
  • 21.3% No. It's the thought and effort that matters
    21.3% Complete
1272 votes