2103 days ago

What can I do to shop safely?

New Zealand Government

Dear concerned citizen,

It’s important that we all try and shop safely as we unite against COVID-19.

Here’s a few things we should all now do, that will help slow the spread of the virus:
• send one person from your household to do the whole shop
• be aware that stores will limit numbers to help you keep 2 metres away from others
• be kind to essential workers, and others you’re sharing the shop with
• come with a list so you can get in and out as quickly as possible
• only touch what you want to buy
• if you like, take a soapy towel in a small container to wipe down trolley or basket handles etc
• keep 2 metres away from others, including staff. They need to keep safe too!
• use payWave if you can, not cash
• bag groceries away from others if you can
• take out produce when you get home, and wash first in soapy water to protect against the virus, then rinse to remove any soap residue wipe down packaged goods with a soapy clean towel, then dry
• wash your hands before and after you shop.

Can I bring people in my household with me to buy essential supplies?
You should dedicate one person per household to be the shopper. This is the safest way to get essential supplies, as it reduces the number of people who are out, and helps stop the virus from spreading.

Leaving online shopping to those who need it most
• If you are healthy, or aged under 70, you should go to the supermarket to do your shopping. This leaves online delivery slots free for those that need them most.
• If you’re a parent on your own with children or over 70, move to online shopping if available. This is important for the safety of your children and others – especially essential service providers.
• If that’s not possible, reach out to nearby friends, family or neighbours who can assist you with the shopping and get it to your doorstep. Your local community may also be able to assist, or you can contact your local store – some are putting special systems in place to help.

Thank you
If we all do our bit we’ll get through this. Thank you for working together and staying home. We can, and must stick with it.

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More messages from your neighbours
21 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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8 days ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9.7% Yes! New Year, New Me
    9.7% Complete
  • 17.4% Yes - but I rarely stick to them
    17.4% Complete
  • 72.9% Nah - not for me
    72.9% Complete
1206 votes
3 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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