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1742 days ago

Fight back against the buffoonery endemic to Vodafone

Michael from Waikanae

Fed up with Vodafone? (I fear it will only get worse now they have been sold.) I have an idea below, but first:
Here's what I have experienced having just moved here - sound familiar to you?
TV constantly dropping out in the evening. Installation snafus. Can't record TV programs. Promised a consolidated bill for fiber, TV, phone - that took four months and I still get an extra bill. I was promised TV on demand still doesn't work.
Calling customer service is torture, long wait times, and the folks in the Philippines call center are not really empowered to help - and don't really care to. (Why can't they employ NZ people?)
Below is an idea to get the sinecures (I mean executives) at Vodafone to get their damned act together. (For any lawyers out there if Vodafone fails to provide adequate service or live up to their sales people's empty promises, then is that grounds for cancelling contract?)
You can find all the executives in LinkedIn. Send them a strong message expressing your disgust. Don't insult, just point out their terrible service. The top guy is: Jason Paris. Go here: www.linkedin.com...
You will also see links to the so-called Consumer Director at Vodafone New Zealand Matt Williams www.linkedin.com...
and others who are supposed to be involved in customer relations. Tell them how you feel. Let's start a campaign.

More messages from your neighbours
1 day ago

Poll: Could we live without public bins?

The Team from Neighbourly.co.nz

Many public rubbish bins are being removed by councils due to the large costs of regularly emptying them. Do you think we can adapt and live without them?

Type 'Not For Print' if you wish your comments to be excluded from the We Say You Say column of your local paper.

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Could we live without public bins?
  • 12.1% Yes
    12.1% Complete
  • 87.4% No
    87.4% Complete
  • 0.5% Other - I'll share below
    0.5% Complete
1599 votes
2 hours ago

What's On: Ulysses motorcycle club ride

Barry from Manakau

Join us for a ride and lunch at The Herb Garden near Ashurst. Pickup point Kimberly Road at 10:00 am. Please register your interest at www.kapitiulysses.com. for any changes. Saturday,
Ulysses motorcycle club ride
  • BP Kapiti (under EWY)
3 hours ago

Water Media & Card Makers groups exhibition and sale of work

Admin from Kapiti Arts and Crafts

Featured artist: Kate Jacob
Kāpiti Gallery – your local gallery on the coast
192 Matai Road, Raumati Beach
Thursday 18 April - Sunday 12 May 2024
Hours: Thursday to Sunday 10.00 am to 3.00 pm

A dozen art and craft groups meet regularly in our Raumati Beach workrooms – weekly, fortnightly or monthly, to suit participants. Our Gallery displays members’ work in exhibitions that change each month, and we often feature guest artists,.

Join Kāpiti Arts And Crafts to enjoy your crafting and artistry in good company! Annual subscription = less than $3.50 per fortnight

Society members can join as many or few groups as they choose for their modest annual sub. The Shop and Gallery are run by volunteer members, who are welcome to submit items for exhibition and sale.

Contact: via our website kapitiartsandcrafts.com... or phone 04-902-8549 during gallery opening hours.

Find us on Facebook: www.facebook.com...

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