1662 days ago

Beware of NZ Post or Distribution centre parcel emails

Kathleen from Opotiki District

Lately I have been receiving phishing and spam emails that appear to be from NZ Post. Because we shop online I could be misled that I have a parcel pending. But look closely at the email addresses from the first two emails and you will see they are not genuine email addresses, however my Gmail has accepted one of the emails as safe (it's not). The third genuine/real NZ Post email however has the address: NZ Post • noreply.notifications@nzpost.co.nz.
I understand alot of our older or vulnerable whānau may receive phishing emails from fraudulent persons posing as NZ Post about packages. The problem is these persons behind the emails are after information, and when you click the full details button, you are taken to a site where you have to pay for the package (where your credit card could be compromised). Moreover, your computer or Phone can be loaded with a adware, ransomware, spyware, trojan horses, worms and malware (just know all of these are bad). If in doubt ask for help before clicking that button. Another way is to go to the official site, these have https:// with site name and a closed lock symbol next to the name, to inquire if the email is genuine. If you have been scammed seek help from Whānau/Family, Friends, Police, Citizens Advice, and/or Netsafe.org.nz (0508 638 723).
With any unwanted or unexpected emails from reputable organizations with suspicious email addresses take care.

More messages from your neighbours
20 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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8 days ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9.7% Yes! New Year, New Me
    9.7% Complete
  • 17.5% Yes - but I rarely stick to them
    17.5% Complete
  • 72.8% Nah - not for me
    72.8% Complete
1203 votes
2 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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