Citizens Advice Bureau - Nga Pou Whakawhirinaki o Aotearoa
Graham Ault, Volunteering New Plymouth’s volunteer show interviewer & Marie had the privilege of having Peter Hewett from Citizens Advice Bureau as a guest on our Radio show Volly Voices with Access Radio Taranaki 104.4FM which is aired on Sundays at 2pm.
Do you know what Citizens Advice Bureau offer??
What are they about and What advice do they offer??
They are a Nationwide based locally based community organisation. They are independently incorporated and a member of Citizens Advice Bureaux New Zealand (CABNZ)..
This service is provided by more than 2,000 trained volunteers, in more than 80 locations around New Zealand. Their volunteers are supported by a comprehensive knowledgebase and regular learning.
They help people to know and understand their rights and obligations, and how to use this information to get the best outcomes. They provide people with the confidence and support they need to take action. They use insights from their clients’ experiences to work for positive social change.
Locally in New Plymouth they are based at Community House in 32 Leach Street open Monday to Friday between 9.30am and 3.30pm and on Monday night by appointment from 7.15pm; with a JP service on Monday between 10am and 12.30pm and in Hawera their hours are Monday to Thursday between 9.30am and 12.30pm
The service is free and confidential to the inquirer.
What is involved in becoming a volunteer?
You will work as part of an amazing team and be equipped with training and resources. You will support CAB clients with information and advice on a range of issues. You might also help with other aspects of running the CAB.
What's the time commitment? Most volunteers help for one shift each week, generally 2-3 hours. Volunteers also commit to initial training and ongoing learning.
What skills do I need? You need to be a good communicator, be patient, welcoming, and able to treat the diverse clients with dignity and respect. You need to be comfortable using a computer and doing research using their database.
Where can you learn more? If you are keen to learn more about Citizens Advice Bureau, this Volly Voice session was aired on Access Radio on Sunday April 27th at 2pm. This show is also available to listen to on Spotify and Apple Podcast the following week after the show has aired - to find this go the either Access Radio Taranaki website and these recordings can be found under Community or to Volunteering New Plymouth website and look under Volunteers and Volly Calls.
Who can you contact? If this sounds interesting to you then contact us at Volunteering New Plymouth or check Citizen’s Advice Bureau
If you do not have access to the internet, then contact Wendy by phoning 06 758 8986 / text 022 571 4228 or email admin@vnp.nz for more information.
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.1% Yes
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46.9% No
‘Tis the season to not get scammed ...
As Christmas gift shopping moves increasingly online, scammers are ramping up their activity across the country.
Dunedin’s Investigation Support Unit is seeing more and more people fall victim to scams and other fraudulent activity, particularly on Facebook Marketplace.
There are a few ways to avoid the scams and keep yourself safe doing online trades this holiday season, says Southern District Service Delivery Manager Senior Sergeant Dalton.
🔒 “A good first step when looking to purchase something on Marketplace is to check when the seller’s Facebook profile was created. If it’s very recent, there is a higher risk that they have just created this account for a one-off fake item.”
🔒 Another important step is to make sure the seller’s profile name and bank account name match up. “We’re seeing a lot of scammers claiming their bank account name is different because it belongs to their partner or family member - that’s a huge red flag."
🔒 “When you’re selling, never trust a screenshot anyone sends you showing that payment has been made. Check your own bank account to make sure a payment has gone through."
🔒 “Quite frankly, it’s best for all parties to agree to pay, or be paid, for items in cash and in-person. Ideally in a public place with CCTV coverage."
🔒 "If you’re buying a car, check Carjam.co.nz to see if it’s stolen or if there’s money owed on it.”
A reminder: Suspicious activity can be reported on 105
Silent Auction
Red Cross New Plymouth 18 Gover st have amazing items in our silent auction a PlayStation One, antique vase, clock, model helicopter that flies, mahjong set, pink impression glass bowls put your best bid in. Closes Saturday 13th December at 3.00pm. We are open 7 days
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