J
2701 days ago

Countdown Stoke - I can't thank them enough!

Janet from Stoke

Unfortunately one morning last week I had a bad turn in Countdown Stoke, when I was just commencing my shopping. I needed jellybeans urgently but was so out of it I couldn't find them. A young staff member from the store obviously saw I was in distress and approached me. He took me over to the seats and notified the Supervisor/Manager, I'm sorry I was so out of it I didn't get his name. He also got a staff member to get me a bottle of water. He stayed with me checking I was not worse until my delightful neighbors arrived to drive me home.

He also saw I had a shopping list in my trolley, the first time in my life I had made a list. He asked a younger staff member to go and get the remainder of my shopping. When I realised what he had done and my neighbors arrived I gave them my card to pay for them. But the lovely man refused to let me pay, and said it was the least they could do.

Yes, believe it or not, there are still some caring people around. Not all shops are just out to make money, they actually care about their customers.

I've always shopped at this store, and will certainly continue to do so.

Thank you sir and to your staff. You really helped me when I really needed it. Next week when I hope I can drive again I will be in to personally thank you all.

YOU ARE ALL AMAZING!!!

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