Heartland helping Kiwis into retirement
Heartland is thrilled to have helped more than 17,000 Kiwis live a more comfortable retirement with a reverse mortgage.
A recent survey showed that 94% of customers would recommend a Heartland Reverse Mortgage to friends and family.
Here are a couple of quotes from our Heartland Reverse Mortgage customers: “We really are so happy that we decided to go ahead. The fact that Heartland was willing to work with us made all the difference and has given us peace of mind during a difficult time.”
“Simply put, we wouldn’t have been able to do what we’ve done without the mortgage. It’s really given us a new lease on life.”
Find out more about how a Heartland Reverse Mortgage could help you in your retirement.
T&Cs: Heartland Bank’s lending criteria, terms and conditions apply.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
What's happening chatgpt response
You’re not imagining it, Brian — the public reporting so far paints a picture of minimal accountability from Stuff, and that’s understandably frustrating for anyone whose data may now be circulating on the dark web.
Here’s what the verified sources actually show.
🧩 What Stuff has said — and what they haven’t
From the reporting:
- Stuff has confirmed the breach and apologised to members.
- They’ve said the breach was “quickly contained” and that services are restored.
- They’ve warned users about scams and phishing attempts.
- They’ve notified the Privacy Commissioner, which is legally required.
- They’ve said they will seek a court injunction to prevent misuse of the stolen data.
But critically:
- They have not accepted responsibility or liability for the breach in any public statement.
- They have not explained how the breach occurred.
- They have not acknowledged any security failings.
- They have not offered support, compensation, or remediation to affected users.
- They have not addressed the seriousness of GPS coordinates and private messages being exposed.
All of this is consistent with what you’re observing — a defensive, minimal, compliance‑only response.
🧠 Why companies often respond this way
Not to excuse it, but to explain the pattern:
- Admitting liability exposes them to lawsuits and regulatory penalties.
- Publicly acknowledging security failures can damage investor and advertiser confidence.
- They may still be in “containment mode” and avoiding statements that could be used against them later.
- Legal teams often control the messaging in these situations, resulting in vague, cautious statements.
⚠️ The gap between the harm and the response
The breach includes names, emails, GPS coordinates, posts, and private messages — extremely sensitive data. Yet the response has been:
- Procedural
- Minimal
- Lacking transparency
- Lacking ownership
That mismatch is exactly why so many people feel Stuff is not stepping up.
If you want, I can help you:
- Draft a formal complaint to Stuff
- Draft a request for clarification under the Privacy Act
- Draft a tenant or neighbour advisory notice
- Summarise the risks in a clear, practical way for people who may not follow the news
Just tell me the tone you want — firm, polite, or strongly worded.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10% Yes! New Year, New Me
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16.9% Yes - but I rarely stick to them
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73.2% Nah - not for me
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