3047 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
5 hours ago

Stand-Out Festive Decor: Build a Big DIY Nutcracker

The Team from Resene ColorShop Napier

Whip up a larger-than-life nutcracker and have it standing guard to greet guests this Christmas. This is an ideal opportunity to repurpose last year’s baubles, leftover Resene paint testpots and leftover materials from previous projects. You could use an old cardboard box for the body and cover it in fabric scraps. Find out how to make your own nutcracker with these easy step by step instructions.

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5 hours ago

Get painting and wallpapering - Sale now on at Resene ColorShops!

Resene

For a limited time only save the GST value on Resene premium paints, wood stains, wallpaper and decorating accessories at Resene ColorShops. Find out more

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3 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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